Effective date and retention policy
This policy is effective from September 2026; data is not kept unnecessarily in the FB99 GO App; retention begins when the necessary tasks are completed
Many Dhaka users want quick logins, but security is equally important, so account, transaction, usage data are kept for varying durations
What information
Retention period
Why kept
Limited, for specific tasks
| Account data | Until the account is active | For login and support |
| Transaction data | Specified time for legal necessity | For payment verification |
| Device information | During security analysis | Detect unusual access |
| Chat support | After issue resolution | For reference and tracking |
| Cookie data | Session or preferred time | To run the site faster |
| Usage log | Short monitoring period | To keep the system secure |
Account data in the FB99 GO App
What is required at sign-up
When registering FB99 GO, name, mobile number, and basic verification details are required; the whole process typically takes a few minutes
This information is used only to open the account, provide support and perform security checks; no unnecessary profiles are created
Login and access control
During FB99 GO login, session, device, and last sign-in time are shown; alerts can be issued if an unknown device tries to sign in
When multiple devices share the same number, the system tries to detect unusual activity; this also helps Dhaka's fast mobile users
And for more setup details FB99 GO App Guide See it
Transaction and payment
Why are bKash, Nagad, Rocket shown
During transactions only required information is kept; when topping up or verifying with bKash, Nagad or Rocket, references and status logs are stored
This helps match payments, detect errors and prevent fraud; this part is very important for Bangladesh users
How long data is kept
Transaction records are not kept open for long; only for legal and security needs for a limited time, and extra data is removed once the issue is resolved
If you want to understand the payment method, FB99 GO Payment Guide It will help
Usage data and security
What is captured
It shows which screens are opened most in the app, on which device it runs, and which features have issues; this usage data helps sustain 99.8% uptime
That does not mean personal behavior is scrutinized; rather, where risk arises can be detected quickly
Data protection work
Limited encryption, access controls, and monitoring in data transfers help detect unfamiliar requests quickly
Security in the FB99 GO App is not just a page, but part of the entire system FB99 GO FAQ Security Read, they will easily understand this method.
What happens when an account is closed
What information is kept, which is deleted
When an account is closed, identity verification and some security-related information remain for a limited time, after which unnecessary records are gradually removed
If support tickets and dispute resolution are needed, specific parts may be kept for a few days, but personal usage data is not stored permanently
Your rights
You can view, correct, and request deletion within certain limits; if you wish, message the support team from FB99 GO Contact
Before closing the account Responsible gaming guidelines Review, and end your session securely with FB99 GO Login
Your rights and quick summary
In short, FB99 GO App does not keep more information than needed to run the account, what is needed to keep security, and only as much as is required for payment verification
- You can request to view data
- You can request correction of incorrect
- You can request deletion within permitted limits
- You can contact support to report a security issue
If you need more, go back to the FB99 GO Register or FB99 GO App page for your data; this policy is the core of your control